Didy Tips for the Online Store
Our availability chart on a particular product page shows you whether we can ship that item. We update the information on an hourly basis as follows:
Is the item you want currently unavailable? Then enter your e-mail address in the form on the product page and we’ll notify you as soon as it becomes available again.
You can pay for your order in our online shop using any of the following methods:You can pay for your order in our online shop using any of the following methods:
Direct debit (SEPA direct debit scheme)
We’re happy to debit your bank account via SEPA with the outstanding amount due for your order. We’ll only debit your account once your order has been despatched. This payment method will apply to future orders unless you change it. PLEASE NOTE Direct debit payment can only be taken from a current account with a German bank.
We offer payment by Visa or Mastercard. If you choose this option, we’ll ask you for your credit card number and your card’s verification code (CVC). This is the three or four-digit security code in the signature field on the back of your credit card. Your personal data will be transmitted using SSL encryption and will not be stored by us.
As an alternative to the other payment options, you can pay directly from your Paypal account once you’ve completed your order. Of course, all your personal data will be transmitted using SSL encryption in this instance, too.
You also have the option of paying for your order by transferring the full balance to our DIDYMOS account within four days of receiving your order confirmation. We’ll despatch your order as soon as we receive your payment in our account.
IBAN DE63 6205 0000 0011 7605 35
BIC HEIS DE66
Payment upon invoice
This option allows you to pay the outstanding balance within 10 days of receiving your order. Please use the transfer form enclosed with the package for this purpose. Please note that this payment method is only available for registered customers and there is a charge of EUR 1.90 per order.
For new customers
Are you a new customer? Then we ask that you pre-pay for orders over EUR 200 (by credit card, Paypal or advance payment). Payments can be made from foreign banking institutions within the EU at no additional charge provided you enter the IBAN and SWIFT codes for our bank account when making the transfer.
Orders from abroad
We charge the statutory 19 percent VAT currently applicable in Germany on orders from European Union (EU) countries.
For orders from countries outside the EU, we’ll deduct the statutory German VAT from our prices. We’ll also print a declaration of origin on the invoice, as you’ll be required to pay your country’s respective import duty and, where relevant, import tax at customs. Please contact the responsible customs office for further information on applicable duties.
Do you need a non-standard size for your DIDYMOS sling? Or do you have any other special request? Then please don’t hesitate to call us on +49 7141 97571-0 or e-mail us at: firstname.lastname@example.org.
PLEASE NOTE You have no right of revocation for custom-made items and we can only despatch your order following pre-payment (credit card, Paypal or advance payment). We ask for your understanding in this matter.