Privacy and Data Protection
We appreciate your visit to our website and thank you for your interest in our company, our products and our web pages. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:
1) Basic Information about handling personal data
You may visit our website without your having to release any personal data. For each access to our website usage data will be transmitted by the respective internet browser and are stored in log files, the so called server log files such as date and time of the call, name of the accessed page, data volume transferred and the name of the inquiring provider. Those data cannot be attributed to a particular person and are exclusively intended to ensure a smooth operation of our website and to improve our offer.
Personal data are only collected if you voluntarily disclose such data to us for the purpose of concluding a contract or opening a customer account. It is evident from the respective input form which data are collected. Closing your customer account shall be possible at any time and may be effected through a message to the contact address described below. We store and use the data you disclose to us for the purpose of contract processing. Upon complete fulfilment of the contract or closing of your customer account, your data will be blocked with care for tax and commercial retention periods and will be deleted upon expiry of those periods, unless you have explicitly consented to the further use of your data or we reserve the right to use your data permitted by law. Hereinafter we inform you accordingly about such a reservation.
When contacting us (for example via contact form or e-mail) personal data will be collected. It is evident from the respective input form which data are collected. Those data will be stored and processed exclusively for the purpose of responding to your enquiry or of getting in contact with you and for the connected technical administration. Your data will be deleted after final processing of your inquiry, if you so desire, provided that legal retention periods will not be barred by a deletion.
Furthermore, personal data will be collected, if you register with our e-mail newsletter. Those data will be used for advertising purposes in the form of an e-mail newsletter, if you agree in this expressly as follows:
You can cancel the newsletter at any time by clicking on the link provided in the newsletter or by a corresponding message addressed to us. After cancelation your e-mail address will be immediately deleted in our newsletter mailing list.
2) Transfer of personal data for the purpose of order handling
2.1 For the purpose of contract fulfillment, personal data collected by us are transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods. For the processing of payments we pass on your payment data to the authorized banking institution.
Among other things this website uses so-called "cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called "session cookies”. "Session cookies” are characterized by being automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.
4) Contact for requesting customer rating information
If you have given us your express consent by activating an appropriate checkbox in the ordering process or by clicking a button provided for this purpose after completion of the order, we transmit, as a reminder, your e-mail address and your order or customer number to the evaluation portal ShopVote.de, Meiereistr. 1, 24972 Steinbergkirche so that you can be reminded by e-mail of the possibility for submitting a rating. This consent can be revoked at any time by sending a message to the contact described below or directly to ShopVote (email@example.com
5) Use of Google AdWords Conversion-Tracking
This website utilizes the online advertising program "Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on the user’s browser, if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days .They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at http://www.google.co.uk/intl/en-GB/policies/privacy/
6) Social Plugins
6.1 We have incorporated so-called plugins (“plugins”) of the Facebook social network into our website which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). A list and the appearance of these Facebook plugins may be viewed at: https://developers.facebook.com/docs/plugins
The plugins are embedded into the web page by means of „2-klick “or „Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Facebook servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Facebook servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Facebook. We have no influence on the amount of data Facebook collects by means of plugins. To our knowledge, Facebook in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Facebook receives information on your browser having called up the respective web page of our web presence, even if you do not have a Facebook profile or if you are not logged into Facebook currently. This information (including your IP address) will be directly transmitted by your browser to a Facebook server in the USA and stored there. If you interact with the plugins, for example, if you activate the “Like” button, the respective information will be directly transmitted to a Facebook server and stored there, as well. Furthermore, this information will be published on Facebook and signaled to your contacts.
If you are a member of the Facebook social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Facebook social network, you should log out from Facebook prior to visiting our website. You can completely prevent the downloading of Facebook plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/
6.2 On our website so called social plug-ins ("plugins” of the social network Pinterest are applied, which are operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest" The plug-ins can be recognized by the button "Pin-it” on our website.
If you request a page of our website, which contains such a plug-in, your browser will build up a direct connection to the servers of Google. The content of the plug-in will be directly transmitted from Pinterest to your browser, which will integrate it into the website. By integrating the plug-in, Pinterest obtains the information that your browser has accessed on the corresponding page of our website, even if you do not have a Pinterest account or if you are not logged into Pinterest currently. This information (including your IP address) is transferred to and stored on a server operated by Pinterest in the USA.
If you are logged in with Pinterest, it will be able to assign your visit of our website to your Pinterest account. If you interact with the plug-ins, such as pressing the "Pin-it” button, the corresponding information is sent directly to Pinterest and will be stored there. The information is also posted on Pinterest and can be seen by your contacts.
For information on the purpose and extent of data capture and the further processing and use of data by Pinterest, as well as your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the Google data protection information: http://about.pinterest.com/de/privacy-policy
If you do not want Pinterest to collect data about you via our internet website and to link this with your data stored on Pinterest, you need to log off from Pinterest before going to our website.
6.3 We have incorporated so-called plugins (“plugins”) of the microblogging service Twitter which is operated Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter“). A list and the appearance of these Twitter plugins may be viewed at: https://about.twitter.com/uk/resources/buttons
The plugins are embedded into the web page by means of „2-klick “or „Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Twitter servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Twitter servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Twitter. We have no influence on the amount of data Twitter collects by means of plugins. To our knowledge, Twitter in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Twitter receives information on your browser having called up the respective web page of our web presence, even if you do not have a Twitter account or if you are not logged into Twitter currently. This information (including your IP address) will be directly transmitted by your browser to a Twitter server in the USA and stored there. If you interact with the plugins, for example, if you activate the “Twitter” button, the respective information will be directly transmitted to a Twitter server and stored there, as well. Furthermore, this information will be published on Twitter and signaled to your contacts.
If you are a member of the Twitter social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Twitter social network, you should log out from Twitter prior to visiting our website. You can completely prevent the downloading of Twitter plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/
This website uses the Youtube embedding functions for display and playback of videos offered by "Youtube". To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback functon of the video is started. When the playback function of embedded Youtube videos is started, the provider sets "Youtube" cookies in order to collect information on users. According to indications from "Youtube", the use of those cookies is intended to record video statistics, to improve user-friendliness and to avoid improper actions. Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyound our control.
8) Web analysis service
This website uses Google Analytics, a web analysis service of Google Inc. ("Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and which enable you to conduct an analysis of the use of the website. The information generated by the cookies about your use of the website will normally be transmitted to a server in the US, where it is stored.
In the case of activating an IP anonymizer for this website, your IP address will however be abbreviated by Google within the member states of the European Union or within other member states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a server in the US, where it is abbreviated. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide further services connected to the website use and the internet use for the benefit of the website operator.
The IP address transmitted by your browser in the context of Google Analytics will not be linked to other data retrieved by Google. You may prevent the storage of cookies by making the appropriate settings in your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plugin or for browsers regarding mobile devices, please click on the following link in order to set an opt-out cookie, which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you have to click again on this link:
It is noted that this website uses Google Analytics with the extension “anonymizeIp()”. IP addresses can therefore be processed only in abbreviated form in order to prevent personal references.
- This website uses retargeting technology of Google Inc. (“Google”). This technology enables us to target visitors of our website with interest-based ads who already have shown interest in our shop and in our products. The ads are displayed by using a cookie-based analysis of the previous usage data. Personal data will not be stored. In the case of retargeting technology, a cookie will be stored on your computer or your mobile devices in order to collect anonymized date about your interests and adapt ads specifically according to the stored information. Cookies are small text files stored on your computer or your mobile devices. They help us to display ads, which are most likely to correspond to your product and information interests. You may permanently refuse the setting of cookies for advertisement purposes by downloading and installing the browser plug-in using the following link: https://www.google.com/settings/ads/onweb/
- If you have given us your explicit consent, by clicking on a button provided for that purpose, we will apply the “Facebook Pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) within our presence on the internet. By doing so, users’ behavior can be tracked after they have seen or clicked on a Facebook ad. This technique is designed to evaluate the impact of Facebook ads for statistical and market research purposes and may help to optimize future advertising activities.
). You may allow Facebook and its partners to place ads on Facebook and outside of Facebook. Furthermore, a cookie may be placed on your computer for this purpose.
- This website uses the Conversion-Tracking Technology “Bing Ads” of (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads places a cookie on your computer, if you have got to our website via a Microsoft Bing Ad. Cookies are small text files, which are placed on your computer. These cookies lose their validity after 180 days. They are not meant for personal identification. If the user visits certain pages of our website and if the cookie has not yet expired, we and Microsoft are able to recognize that the user has clicked the ad and has been forwarded to this page (conversion page). The information collected via the conversion cookies are meant to compile statistics, i.e. to register how many users have arrived at a conversion page after clicking the ad. We hereby learn the total number of the users who clicked on our ad and were forwarded to a conversion tracking tag page. However, we do not obtain any information by which users can be identified personally. If you do not wish to participate in the tracking, you may object to this usage by easily deactivating the Bing Ads conversion tracking cookie via your internet browser and your user settings. In this case, you will not be included in the conversion tracking statistics. Alternatively, you can check by using the deactivation page meant for EU consumer (http://www.youronlinechoices.com/uk/your-ad-choices/
), if Microsoft advertising cookies have been placed on your browser, and then deactivate them.
10) Use of Google reCAPTCHA
11) Information on Customer Rights and Contacts
You are entitled to obtain information on your saved data free of charge and on how to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for withdrawals of granted consents. You can find our contact address in our legal notice.